Translating complexity into clarity. I work at the intersection of technology, process, and people, turning business problems into solutions that actually get used.
About me →
I'm a Business Analyst based in Manchester, currently working within the Solutions Delivery team at JMW Solicitors, one of the UK's leading law firms.
My background spans IT service delivery and solutions analysis, giving me a grounded understanding of how technology works in practice, not just in theory. I'm drawn to making complex systems legible: bridging the gap between what a business needs and what a team can build.
I have a growing interest in how AI can be embedded into business workflows — not as a novelty, but as a genuine force multiplier for the way teams think, decide, and operate. What strikes me most about AI isn't its capability in isolation, but what it reveals about the processes it touches: where the friction lives, where human judgment is irreplaceable, and where the two can work together in ways neither could alone.
I care about precision, clear thinking, and outcomes that matter.